{"id":30164,"date":"2013-07-31T18:26:32","date_gmt":"2013-07-31T16:26:32","guid":{"rendered":"http:\/\/iphonejailbreak.fr\/?p=30164"},"modified":"2013-07-31T18:27:15","modified_gmt":"2013-07-31T16:27:15","slug":"satisfaction-samsung-depasse-apple","status":"publish","type":"post","link":"http:\/\/iphonejailbreak.fr\/?p=30164","title":{"rendered":"Satisfaction : Samsung d\u00e9passe Apple"},"content":{"rendered":"<p><a href=\"http:\/\/iphonejailbreak.fr\/?attachment_id=30165\" rel=\"attachment wp-att-30165\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft  wp-image-30165\" alt=\"acsismartphonestudy-f7770\" src=\"http:\/\/iphonejailbreak.fr\/wp-content\/uploads\/2013\/07\/acsismartphonestudy-f7770.png\" width=\"288\" height=\"206\" srcset=\"http:\/\/iphonejailbreak.fr\/wp-content\/uploads\/2013\/07\/acsismartphonestudy-f7770.png 360w, http:\/\/iphonejailbreak.fr\/wp-content\/uploads\/2013\/07\/acsismartphonestudy-f7770-300x215.png 300w\" sizes=\"(max-width: 288px) 100vw, 288px\" \/><\/a><\/p>\n<p>Apple a pris l\u2019habitude de vanter l\u2019iPhone non pas en mettant en avant les parts de march\u00e9 du smartphone, mais en \u00e9voquant les taux de satisfaction des utilisateurs.<\/p>\n<p>L\u2019index<em> American Customer Satisfaction (ASCI<\/em>), dont c\u2019est le premier sondage concernant les smartphones, montre que l\u2019iPhone 5 se place derri\u00e8re les <em>Galaxy SIII et Note II<\/em> en mati\u00e8re de satisfaction des consommateurs am\u00e9ricains.<\/p>\n<p>L\u2019\u00e9cart n\u2019est que de deux points, mais ce r\u00e9sultat est significatif d\u2019une demande de changement de gamme pour les mobiles <em>Apple<\/em>. De plus, le sondage a \u00e9t\u00e9 r\u00e9alis\u00e9 avant le lancement du <em>Galaxy S4.<\/em><\/p>\n<p>L\u2019<em>ASC<\/em>I explique que les deux smartphones Samsung sont appr\u00e9ci\u00e9s pour leurs tailles d\u2019\u00e9cran et leurs prix &#8211; du moins, la perception de la valeur de chacun des mobiles, dont le rapport qualit\u00e9-prix est jug\u00e9 sup\u00e9rieur \u00e0 celui de l<em>\u2019iPhone<\/em>.<\/p>\n<p>Globalement, le niveau de satisfaction des terminaux Samsung est de 76, moins \u00e9lev\u00e9 donc que la moyenne pour l\u2019iPhone (81 et quelques).<\/p>\n<p>Sachant que le groupe cor\u00e9en vend \u00e9galement des t\u00e9l\u00e9phones standard.<\/p>\n<p><a href=\"http:\/\/www.forbes.com\/sites\/roberthof\/2013\/07\/31\/samsung-smartphones-edge-apples-iphones-in-customer-satisfaction-survey\/\"><span style=\"color: #0000ff\"><strong>source<\/strong><\/span><\/a><\/p>\n<p>merci \u00e0 mac plus de l&rsquo;info<\/p>\n<p><a href=\"http:\/\/forum.iphonejailbreak.fr\/index.php\/topic,8880.msg59431\/topicseen.html#msg59431\" rel=\"attachment wp-att-10087\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-10087\" alt=\"bouton-blog1-copie\" src=\"http:\/\/iphonejailbreak.fr\/wp-content\/uploads\/2013\/01\/bouton-blog1-copie.png\" width=\"200\" height=\"40\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple a pris l\u2019habitude de vanter l\u2019iPhone non pas en mettant en avant les parts de march\u00e9 du smartphone, mais en \u00e9voquant les taux de satisfaction des utilisateurs. L\u2019index American Customer Satisfaction (ASCI), dont c\u2019est le premier sondage concernant les smartphones, montre que l\u2019iPhone 5 se place derri\u00e8re les Galaxy SIII et Note II en &hellip; <\/p>\n<p><a class=\"more-link btn\" href=\"http:\/\/iphonejailbreak.fr\/?p=30164\">Lire la suite<\/a><\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[11137,664,848,1434,11128,76,11140],"_links":{"self":[{"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/posts\/30164"}],"collection":[{"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30164"}],"version-history":[{"count":4,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/posts\/30164\/revisions"}],"predecessor-version":[{"id":30168,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=\/wp\/v2\/posts\/30164\/revisions\/30168"}],"wp:attachment":[{"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=30164"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/iphonejailbreak.fr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=30164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}